Operating off a booster pump, the Polaris 380 automatic pool cleaner is separate from your pool filtration system, letting the filter work along with the pool cleaner for added efficiency. A unique filter bag on the Polaris 380 captures the debris is sucks up, preventing it from ever reaching your pool pump basket, reducing the number of times your pool filter needs cleaning and extends its lifespan.
Troubleshooting:
– Verify the back-up valve is cycling.
– Adjust the thrust jet.
– Remove unnecessary pool hardware or install a Ladder Guard Kit (order part #G21 from a Polaris dealer).
– Clean the skimmer basket; pump basket, and pool filter.
– Check all of the hoses, connections, and swivels for leaks that could cause loss of water pressure.
– Check the wheel RPM.
– Confirm that the blue restrictor disc is installed in the UWF to decrease water flow. Or, install the red restrictor disc to decrease water flow even more.
– Verify the back-up valve is cycling. Hold the valve out of the water and watch the jet. It should come on and go off.
– Check the wheel RPM.
– If the bag is full, empty it.
– If the head float has water in it, replace it.
– Ensure feed hose is floating.
– Ensure feed hose is floating.
– With the Polaris operating, check that the swivels in the hose and the hose connections turn freely.
– Ensure the feed hose is floating.
– With the Polaris turned off, spin each of the wheels. All of the wheels should turn together.
– Adjust the sweep hose to a gentle sweeping motion.
– Replace the sweep hose scrubber (part #9-100-3105) if it is worn or missing.
– Add a sweep hose weight (order part #B2) to keep the sweep hose from spraying.
– Check thrust jet for 11 o'clock position that optimizes random turning.
– While the cleaner is operating, hold it upside down and look into the vacuum tube. There should be three distinct, even jets of water. If there are not, contact Polaris/Zodiac Customer Service (800-822-7933).
– Remove the head float and shake it. If there is water in the float, order a new one.
– Check the feed hose should float evenly on the surface of the pool.
Polaris 380 Literature
Designed for people who believe cleaning should be performed regularly, thoroughly, and never, ever by a human being.
You love having a pool, but hate cleaning it. After 35 years in the pool equipment business, no one understands this better than Polaris. That's why we built the Polaris Vac Sweep 380, the most powerful and durable automatic cleaning system in the world. Your in-ground pool will receive complete care in three hours or less, giving you plenty of time to enjoy it.
Its Powerful Booster Pump is the Difference
The 380 runs off its own booster pump, working independently from the rest of your pool system. This enables the 380's three jets to provide greater vacuum power and faster cleaning. The 380 vacuums, sweeps and scrubs the bottom and walls of any size or shape pool, be it gunite, fiberglass or vinyl-lined. The large bottom opening picks up debris like leaves, acorns and pebbles.
It's Easier on Your Filter
The Polaris 380 is one of the few cleaners powered by the pressure of clean water returning to your pool. Its unique filter bag removes any debris before it reaches your pump basket or filter. This alone can reduce filter cleanings by up to 80% a year, thus prolonging the life of your filtration system. With the 380, your filter is free to cleanse the water and your skimmer is ready to clean the top six inches of your pool, where 75% of the bacteriological contaminants live.
Your Polaris Will Probably Outlast Your Car!
Polaris is famous for its high-quality products, which is a tribute to our engineers' obsession with perfection. Our commitment to quality has made Polaris America's best selling pool cleaner. Many Polaris cleaners have been providing trouble-free service for more than 14 years. Genuine Polaris parts are readily available, just email [email protected] with your needs.
We're Here for Your Pool
If you ever have a question about any Polaris product, just call 1-800-VAC-SWEEP and one of our customer service representatives will be happy to help you.