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    Polaris® 380 Automatic Pool Cleaner

    Our Polaris 380 Vac sweeps past the competition!
    • The Polaris 380 pool cleaner features three jets for faster cleaning and enhanced power.
    • Will sweep and scrub the walls and floor of in-ground pools of any size.
    • Will leave pools spotlessly clean in three hours or less.
    • The Polaris 380 is ideal for gunite, fiberglass and vinyl-lined pools of any shape or size.
    • Will even vacuum up large debris such as leaves, pebbles and acorns.
    • Will help to distribute heat and chemicals as it cleans.
    • All Purpose Filter Bag removes debris before it reaches your pump basket or filter, extending the life of your filtration system.
    • Operates off a separate booster pump to leave your filtration system running efficiently.
    • 31 ft. hose kit and complete instructions
    • Requires 3/4 HP booster pump
    The optional Polaris 3/4 HP booster pump is also available, listed below. read more
      • Item: # E1520 Polaris® 380 $699.00
      • Item: # E1525 Polaris® Booster Pump $299.00
      • Item: # ZZOD0074 All Purpose Bag $23.36
      • Item: # ZZOD0075 Sand/Silt Ultra Fine Bag $23.36
      • Item: # ZZOD0094 Sweep Hose Scrubber $2.64
      • Item: # ZZOD4000 Sweep Hose Scrubber 5-pack $8.77
      • Item: # ZZOD0118 Polaris Cleaner Tire, White C-10 $6.13
      • Item: # ZZOD0119 Polaris Tire, PosiTrax C-13 $13.28
      • Item: # ZZOD0112 Polaris Float, Head A-20 $4.59
      • Product Description
      • Customer Review
      • FAQS
      • TROUBLESHOOTING
      • MORE INFO

      The Polaris 380 is a powerful and innovative automatic vacuum for in-ground swimming pools. Featuring three jets, the Polaris 380 provides remarkable suction and fast cleaning, leaving in-ground pools of any size thoroughly clean in three hours. While the Polaris 380 sucks up dirt and debris, including leaves and other large debris, this automatic pool cleaner will also help to distribute heat and chemicals throughout your pool.

      The Polaris 380 pool cleaner operates off a separate booster pump, leaving your filtration system to continue running efficiently. This advanced automatic pool cleaner also features a unique filter bag that prevents debris from reaching your pump basket to reduce filter cleanings and to extend the lifespan of your filtration system.

      How many feet of hose does it have?
      – The Polaris 380 has 30 feet of feed hose.

      Why does it hang up on steps or other obstacles for longer than 3 minutes?
      – Check the wheel RPM.
      – Verify the back-up valve is cycling.
      – Adjust the thrust jet.
      – Remove unnecessary pool hardware or install a Ladder Guard Kit.

      Why is my Polaris sluggish, running with less power than normal?
      – Check the filter screen in the Quick Disconnect and clean, if necessary.
      – Clean the skimmer basket; pump basket, and pool filter.
      – Check all of the hoses, connections, and swivels for leaks that could cause loss of water pressure.
      – Check the wheel RPM.

      Why does my Polaris fly around the pool and/or does not make contact with the bottom?
      – Check the wheel RPM. If more than 32 RPM, unscrew the pressure relief valve to decrease water flow to cleaner.
      – Confirm that the blue restrictor disc is installed in the UWF to decrease water flow. Or, install the red restrictor disc to decrease water flow even more.
      – Verify the back-up valve is cycling. Hold the valve out of the water and watch the jet. It should come on and go off.

      Why does my Polaris not back up?
      – Verify the back-up valve is cycling.
      – Check the wheel RPM.
      – If the bag is full, empty it.
      – If head float has water in it, replace it.
      – Make sure feed hose is floating.

      Why does my Polaris only turn in one direction?
      – Adjust the thrust jet.
      – Make sure feed hose is floating.

      Why does the feed hose become tangled?
      – Remeasure the hose to verify that it is adjusted to the proper length for the pool shape.
      – With the Polaris operating, check that the swivels in the hose and the hose connections turn freely.
      – Make sure feed hose is floating.
      – With the Polaris turned off, spin each of the wheels. All wheels should turn together.

      Why does the cleaner not clean the entire pool?
      – Check the hose length reaches within 6" of the farthest point of the pool. If not, order a new hose section.
      – Check thrust jet for 11:00 position that optimizes random turning.
      – While the cleaner is operating, hold it upside down and look into the vacuum tube. There should be three distinct, even jets of water. If there are not, contact Polaris Customer Service (800-822-7933).

      Why is the cleaner running in circles on its side?
      – Check filter bag, if full it can weigh the cleaner down on one side.
      – Remove the head float and shake it. If there is water in the float, order a new one.
      – Check the hose floats to make sure they are spaced evenly.


      Troubleshooting:

    • Hangs up on steps or other obstacles longer than 3-1/2 minutes.
    • – Check the wheel RPM.
      – Verify the back-up valve is cycling.
      – Adjust the thrust jet.
      – Remove unnecessary pool hardware or install a Ladder Guard Kit (order part #G21 from a Polaris dealer).

    • Polaris is sluggish, running with less power than normal.
    • – Check the filter screen in the quick disconnect and clean, if necessary.
      – Clean the skimmer basket; pump basket, and pool filter.
      – Check all of the hoses, connections, and swivels for leaks that could cause loss of water pressure.
      – Check the wheel RPM.

    • Polaris flies around the pool and/or does not make contact with the bottom.
    • – Check the wheel RPM. If more than 32 RPM, unscrew the pressure relief valve to decrease water flow to cleaner.
      – Confirm that the blue restrictor disc is installed in the UWF to decrease water flow. Or, install the red restrictor disc to decrease water flow even more.
      – Verify the back-up valve is cycling. Hold the valve out of the water and watch the jet. It should come on and go off.

    • Polaris does not back up.
    • – Verify the back-up valve is cycling.
      – Check the wheel RPM.
      – If the bag is full, empty it.
      – If the head float has water in it, replace it.
      – Ensure feed hose is floating.

    • Polaris only turns in one direction.
    • – Adjust the thrust jet.
      – Ensure feed hose is floating.

    • Feed hose becomes tangled.
    • – Remeasure the hose to verify that it is adjusted to the proper length for the pool shape.
      – With the Polaris operating, check that the swivels in the hose and the hose connections turn freely.
      – Ensure the feed hose is floating.
      – With the Polaris turned off, spin each of the wheels. All of the wheels should turn together.

    • Sweep hose is sucked into the vacuum tube.
    • – Make sure the opening at the end of the sweep hose is not blocked by the sweep hose scrubber.
      – Adjust the sweep hose to a gentle sweeping motion.

    • Sweep hose sprays too much water out of the pool.
    • – Adjust the speed of the sweep hose by tightening the adjustment screw.
      – Replace the sweep hose scrubber (part #9-100-3105) if it is worn or missing.
      – Add a sweep hose weight (order part #B2) to keep the sweep hose from spraying.

    • The cleaner does not clean the entire pool.
    • – Check the hose length reaches within 6" of the farthest point of the pool. If not, order a new hose section and add it to the first hose section.
      – Check thrust jet for 11 o'clock position that optimizes random turning.
      – While the cleaner is operating, hold it upside down and look into the vacuum tube. There should be three distinct, even jets of water. If there are not, contact Polaris/Zodiac Customer Service (800-822-7933).

    • The cleaner is running in circles on its side.
    • – Check the filter bag is full and weighing the cleaner down on one side.
      – Remove the head float and shake it. If there is water in the float, order a new one.
      – Check the feed hose should float evenly on the surface of the pool.


      Learn More About Polaris
      Polaris 380 Literature

      Designed for people who believe cleaning should be performed regularly, thoroughly, and never, ever by a human being.

      You love having a pool, but hate cleaning it. After 35 years in the pool equipment business, no one understands this better than Polaris. That's why we built the Polaris Vac Sweep 380, the most powerful and durable automatic cleaning system in the world. Your in-ground pool will receive complete care in three hours or less, giving you plenty of time to enjoy it.

      Its Powerful Booster Pump is the Difference
      The 380 runs off its own booster pump, working independently from the rest of your pool system. This enables the 380's three jets to provide greater vacuum power and faster cleaning. The 380 vacuums, sweeps and scrubs the bottom and walls of any size or shape pool, be it gunite, fiberglass or vinyl-lined. The large bottom opening picks up debris like leaves, acorns and pebbles.

      It's Easier on Your Filter
      The Polaris 380 is one of the few cleaners powered by the pressure of clean water returning to your pool. Its unique filter bag removes any debris before it reaches your pump basket or filter. This alone can reduce filter cleanings by up to 80% a year, thus prolonging the life of your filtration system. With the 380, your filter is free to cleanse the water and your skimmer is ready to clean the top six inches of your pool, where 75% of the bacteriological contaminants live.

      Your Polaris Will Probably Outlast Your Car!
      Polaris is famous for its high-quality products, which is a tribute to our engineers' obsession with perfection. Our commitment to quality has made Polaris America's best selling pool cleaner. Many Polaris cleaners have been providing trouble-free service for more than 14 years. Genuine Polaris parts are readily available, just email [email protected] with your needs.

      We're Here for Your Pool
      If you ever have a question about any Polaris product, just call 1-800-VAC-SWEEP and one of our customer service representatives will be happy to help you.


      Polaris 380
      Bag Capacity 2.5 quarts
      Cleaning Path Width 5.5 inches
      Intake Diameter at Narrowest Point 1.35 inches
      Hose Length 30 feet
      Warranty Year
      1-Year Warranty
      Warranties