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Source Code: WYAARUNK | December 17, 2014
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Pool Supplies Sale!

Polaris® 380 Automatic Pool Cleaner


Qty. Item No. Item ONLY! 
4 Month
Payment Plan
 
E1520  
Easy Pay  
Polaris® 380   $699.00   $174.75  


E1525   Polaris® Booster Pump   $299.00   N/A  


ZZOD0074   All Purpose Bag   $23.36   N/A  


ZZOD0075   Sand/Silt Ultra Fine Bag   $23.36   N/A  


ZZOD0094   Sweep Hose Scrubber   $2.64   N/A  


ZZOD4000   Sweep Hose Scrubber 5-pack   $8.77   N/A  


ZZOD0118   Polaris Cleaner Tire, White C-10   $6.13   N/A  


ZZOD0119   Polaris Tire, PosiTrax C-13   $13.28   N/A  


ZZOD0112   Polaris Float, Head A-20   $4.59   N/A  


The Polaris 380 is a powerful and innovative automatic vacuum for in-ground swimming pools. Featuring three jets, the Polaris 380 provides remarkable suction and fast cleaning, leaving in-ground pools of any size thoroughly clean in three hours. While the Polaris 380 sucks up dirt and debris, including leaves and other large debris, this automatic pool cleaner will also help to distribute heat and chemicals throughout your pool.

The Polaris 380 pool cleaner operates off a separate booster pump, leaving your filtration system to continue running efficiently. This advanced automatic pool cleaner also features a unique filter bag that prevents debris from reaching your pump basket to reduce filter cleanings and to extend the lifespan of your filtration system.

Troubleshooting:

  • Hangs up on steps or other obstacles longer than 3-1/2 minutes.
  • – Check the wheel RPM.
    – Verify the back-up valve is cycling.
    – Adjust the thrust jet.
    – Remove unnecessary pool hardware or install a Ladder Guard Kit (order part #G21 from a Polaris dealer).

  • Polaris is sluggish, running with less power than normal.
  • – Check the filter screen in the quick disconnect and clean, if necessary.
    – Clean the skimmer basket; pump basket, and pool filter.
    – Check all of the hoses, connections, and swivels for leaks that could cause loss of water pressure.
    – Check the wheel RPM.

  • Polaris flies around the pool and/or does not make contact with the bottom.
  • – Check the wheel RPM. If more than 32 RPM, unscrew the pressure relief valve to decrease water flow to cleaner.
    – Confirm that the blue restrictor disc is installed in the UWF to decrease water flow. Or, install the red restrictor disc to decrease water flow even more.
    – Verify the back-up valve is cycling. Hold the valve out of the water and watch the jet. It should come on and go off.

  • Polaris does not back up.
  • – Verify the back-up valve is cycling.
    – Check the wheel RPM.
    – If the bag is full, empty it.
    – If the head float has water in it, replace it.
    – Ensure feed hose is floating.

  • Polaris only turns in one direction.
  • – Adjust the thrust jet.
    – Ensure feed hose is floating.

  • Feed hose becomes tangled.
  • – Remeasure the hose to verify that it is adjusted to the proper length for the pool shape.
    – With the Polaris operating, check that the swivels in the hose and the hose connections turn freely.
    – Ensure the feed hose is floating.
    – With the Polaris turned off, spin each of the wheels. All of the wheels should turn together.

  • Sweep hose is sucked into the vacuum tube.
  • – Make sure the opening at the end of the sweep hose is not blocked by the sweep hose scrubber.
    – Adjust the sweep hose to a gentle sweeping motion.

  • Sweep hose sprays too much water out of the pool.
  • – Adjust the speed of the sweep hose by tightening the adjustment screw.
    – Replace the sweep hose scrubber (part #9-100-3105) if it is worn or missing.
    – Add a sweep hose weight (order part #B2) to keep the sweep hose from spraying.

  • The cleaner does not clean the entire pool.
  • – Check the hose length reaches within 6" of the farthest point of the pool. If not, order a new hose section and add it to the first hose section.
    – Check thrust jet for 11 o'clock position that optimizes random turning.
    – While the cleaner is operating, hold it upside down and look into the vacuum tube. There should be three distinct, even jets of water. If there are not, contact Polaris/Zodiac Customer Service (800-822-7933).

  • The cleaner is running in circles on its side.
  • – Check the filter bag is full and weighing the cleaner down on one side.
    – Remove the head float and shake it. If there is water in the float, order a new one.
    – Check the feed hose should float evenly on the surface of the pool.


    Back To The Top


    Frequently Asked Questions:

    How many feet of hose does it have?
    – The Polaris 380 has 30 feet of feed hose.

    Why does it hang up on steps or other obstacles for longer than 3 minutes?
    – Check the wheel RPM.
    – Verify the back-up valve is cycling.
    – Adjust the thrust jet.
    – Remove unnecessary pool hardware or install a Ladder Guard Kit.

    Why is my Polaris sluggish, running with less power than normal?
    – Check the filter screen in the Quick Disconnect and clean, if necessary.
    – Clean the skimmer basket; pump basket, and pool filter.
    – Check all of the hoses, connections, and swivels for leaks that could cause loss of water pressure.
    – Check the wheel RPM.

    Why does my Polaris fly around the pool and/or does not make contact with the bottom?
    – Check the wheel RPM. If more than 32 RPM, unscrew the pressure relief valve to decrease water flow to cleaner.
    – Confirm that the blue restrictor disc is installed in the UWF to decrease water flow. Or, install the red restrictor disc to decrease water flow even more.
    – Verify the back-up valve is cycling. Hold the valve out of the water and watch the jet. It should come on and go off.

    Why does my Polaris not back up?
    – Verify the back-up valve is cycling.
    – Check the wheel RPM.
    – If the bag is full, empty it.
    – If head float has water in it, replace it.
    – Make sure feed hose is floating.

    Why does my Polaris only turn in one direction?
    – Adjust the thrust jet.
    – Make sure feed hose is floating.

    Why does the feed hose become tangled?
    – Remeasure the hose to verify that it is adjusted to the proper length for the pool shape.
    – With the Polaris operating, check that the swivels in the hose and the hose connections turn freely.
    – Make sure feed hose is floating.
    – With the Polaris turned off, spin each of the wheels. All wheels should turn together.

    Why does the cleaner not clean the entire pool?
    – Check the hose length reaches within 6" of the farthest point of the pool. If not, order a new hose section.
    – Check thrust jet for 11:00 position that optimizes random turning.
    – While the cleaner is operating, hold it upside down and look into the vacuum tube. There should be three distinct, even jets of water. If there are not, contact Polaris Customer Service (800-822-7933).

    Why is the cleaner running in circles on its side?
    – Check filter bag, if full it can weigh the cleaner down on one side.
    – Remove the head float and shake it. If there is water in the float, order a new one.
    – Check the hose floats to make sure they are spaced evenly.


    Back To The Top





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